B2C and B2B Commerce Cloud · Agentforce · Service Cloud · Sales Cloud · Data 360 · Apex
A change to your Commerce Cloud storefront, B2C or B2B, still waiting?
An Agentforce agent to put in front of your customers, from your catalogue or your tickets?
Sales Cloud or Service Cloud operations to lighten?
Apex development or a cartridge to update, documentation included?
An IA-Pros Salesforce expert, in France, is the Product Owner of your project: they gather your need and hand it to our factory, which orchestrates the agents. They review every deliverable and are accountable to you for it. You decide and you approve. At a fixed price, with a warranty period, and the code belongs to you.
B2C and B2B Commerce Cloud
Your storefront
A cartridge to take over, a mock-up to implement, documentation to bring up to date, a page-by-page move to Storefront Next. In B2B: account-specific catalogues and prices, quick order, order approval. You keep your platform.
Service Cloud
Your customer service
Bring an Agentforce agent into your console: it qualifies, summarises and routes each request before a rep picks it up, and answers the recurring questions on its own from your knowledge base. Plug the storefront’s returns and complaints into the same console, with a deadline to meet.
Sales Cloud
Your sales
After an acquisition, unify the sales processes of your entities in a single core model: pipeline, assignment, dashboards, data migrated and deduplicated from each CRM, with structured change management.
Data 360
Your customer data
The same customer identified across the storefront, customer service and sales, despite duplicate records. Segments computed on purchases and engagement, activated in the storefront or in customer service. Clean data for your Agentforce agents.
Apex
Your business rules
A calculation rule at data entry, an overnight job over thousands of records, an integration with your ERP, your PIM or your logistics, a dedicated screen component. Delivered with its tests and documentation, taken over by your team.
Multi-cloud
One project, several clouds
An Agentforce agent in your Commerce Cloud storefront answers from your catalogue, books a meeting in Sales Cloud and opens a Service Cloud ticket for a return. Data 360 recognises the customer end to end. Live three to six times faster than with a conventional team.
Every project is delivered at a fixed price: deployment to production with your approval, code, tests and documentation handed over.
Then, if you wish, we take care of operations: monitoring, fixes, small changes, tickets followed through to closure, and what operations surface feeds your roadmap. Less work on your side: you approve, you do not manage a team.
Revenue Cloud and Order Management will follow; Marketing Cloud Next in 2027.
You define the business need. Our Salesforce specialists take responsibility for your project with a Product Owner mindset: they start from your specifications, three lines or a hundred pages, challenge them with you and estimate them with the factory.
From the pre-sales stage, the factory builds a mock-up: you decide on something that runs.
Then a checkpoint at every stage: you approve, and you see the project move forward.
Your ideas delivered, verified and documented, at a fixed price, and live three to six times faster than with a conventional team. Your time to market changes scale.
Code nobody reviews, usage-based bills, a provider you cannot leave: we know your reservations. The factory is operated by IA-Pros, nothing to install in your systems; your data is not used to train any model, and the agents run on our accounts or on your API key.
A fixed price, with a warranty. The go/no-go stays with you, and the code, the tests, the documentation and the intellectual property sit in your own environments.
We deliver the project, or a subset of it, at a fixed price, with the vendor’s official tools and, of course, our own factory and Salesforce experts. Your client keeps its partnership and its relationship with you; maintenance stays with you. A complement, not a competitor.
IA-Pros is led by Nicolas Castoriadis, its founder, and relies on a network of certified Salesforce experts close to you. They manage the relationship with you, set the project up, keep you informed and support you. They direct the agents, check their deliverables and are accountable to you for them, from the first review to production.
A thousand days on a project used to be a sign of seriousness: you paid for time, and time was reassuring. Today, agents produce in an hour what used to take months. Time spent no longer proves anything. What guarantees a deliverable is the tests that check it, the expert who reviews it, and someone who commits to the result. That is what we sell, at a fixed price. It is the very essence of IA-Pros: a team recruited for what the job demands today, not for what it demanded yesterday.
Nicolas Castoriadis, founder of IA-Pros
In practice IA-Pros · Human commitment, industrial method, agentic speed.
A first review, short and free, that changes nothing. We look at your Salesforce, we talk about your goals, and you get what you need to decide: an assessment, costed options and, when the subject lends itself to it, a mock-up.
Whatever comes next, you leave with a clear view of what you have and where improvements are possible.